General Terms and Conditions of Sale (GTC)

Introduction

Definition of the framework for sales made on iokoo.co, specifically subscriptions and computer troubleshooting services.

Online ordering procedure, with mention of the automatic sending of a confirmation by email.

Detail of prices for subscriptions and technical interventions, including accepted payment methods and billing policy.

Explanation of how services are provided, including deadlines, access to technical support, and specific conditions of human interventions.

Information on the right of withdrawal for consumers, with a 14-day period after subscribing to the service.

Process for managing claims and modalities for recourse to mediation in case of dispute.

Determination of the applicable law and the competent jurisdiction to resolve disputes.