COMMITMENTS
Our commitments and certifications.
Concrete, verifiable facts. No empty promises: here is what iokoo contractually commits to for every client.
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20 years of experience
iokoo draws on 20 years of IT support experience to help small businesses.
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ISO 9001 certified
Our support service is ISO 9001 certified, reflecting a rigorous quality process and continuous improvement.
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Data hosted in the European Union
All your data is hosted in the European Union, in full compliance with GDPR.
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Response within 15 minutes
Every ticket submitted is picked up within 15 minutes.
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Resolved or refunded
If a ticket we accept is not resolved, it is refunded.
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No lock-in
The iokoo subscription can be cancelled at any time, with no fees or notice period.
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From 8 €/month excl. VAT
The iokoo subscription starts at 8 €/month (excl. VAT) for up to 5 team members.
Frequently asked questions
- What are iokoo's commitments?
- iokoo commits to a response within 15 minutes, a resolved-or-refunded policy, a no lock-in subscription cancellable at any time, and data hosted in the European Union.
- Is iokoo ISO 9001 certified?
- Yes, the iokoo support service is ISO 9001 certified, which guarantees a documented quality process and a continuous improvement approach.
- Where is my data hosted with iokoo?
- All data processed by iokoo is hosted in the European Union, in compliance with the General Data Protection Regulation (GDPR).