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Instantly
troubleshoot
your IT.
iokoo finds solutions to all your IT :
needs in the blink of an eye :
breakdowns, advice, mobility, productivity…
needs in the blink of an eye :
breakdowns, advice, mobility, productivity…
iokoo, the Ideal IT Troubleshooter
for Small Businesses
Say goodbye to computer breakdowns that hinder your project progress
Its flexibility and efficiency align with the mobility needs of small businesses: consult it anytime, for all sorts of IT matters !
A Computer technician and more
iokoo is not just an exceptional computer technician, but also a top-level consultant to meet your specific needs ! /p>
Thus, optimize your costs by avoiding long-term contracts and get pragmatic solutions when needed !
Sign up for iokoo is free (no need for your credit card).
iokoo is the ultimate blend of AI and field experience
With over 20 years of experience, the NowBrains Group has IT experts and experienced technicians who provide instant remote assistance to resolve your issues upon ticket request.
Pricing
Subscriptions
PAY ANNUALLY (save €20)
Annual Subscription €100 / year (VAT included)
- Technical support available from 8:30 AM to 6:00 PM
- Technician located in France
- Support and callback within 15 minutes after creating the incident ticket
- Satisfaction or money-back guarantee
PAY MONTHLY
Monthly Subscription €10 / month (VAT included)
- Technical support available from 8:30 AM to 6:00 PM
- Technician located in France
- Support and callback within 15 minutes after creating the incident ticket
- Satisfaction or money-back guarantee
Tickets
Tickets are used to summon a live IT technician to quickly and efficiently resolve your issue !
Each ticket costs :
- Without subscription : €99
- With subscription : €49
The Ultimate Combination to Solve All Your Technical Problems
The Ultimate Combination to Solve All Your Technical Problems
iokoo contextualizes your request for tailored responses
A typical AI will answer your questions without delving into the causes. In contrast, iokoo digs deeper into your problem.
It does not merely respond to your questions, but enriches the dialogue by asking you questions to deliver the most relevant answer.
Hand over to a human technician
in just two clicks
In the process of resolving your issue, you can choose to call in a computer technician at any time.
Simply purchase a ticket, and our customer service will contact you within 15 minutes (from 8:30 AM to 6:00 PM, Monday to Friday).
Are you already under contract with an IT service provider?
You can also use iokoo !
Your provider remains your IT partner. They can include this new customer support service.
It’s simple, ask them for their unique reseller code and enter it when you subscribe to a plan!
For the Attention of the Press
Test it Yourself!
Contact us at [email protected] to test iokoo and receive our press kit.
iokoo is a company of the NowBrains Group, a specialist in information systems for over 20 years and a customer service certified ISO 9001.
FAQ
If your request/incident requires human intervention, you can purchase an individual ticket. With this ticket, you gain access to the services of an expert technician within 15 minutes to handle your incident remotely.
Technical support is available from 8:30 AM to 6:00 PM, excluding public holidays and weekends
The iokoo customer service team will contact you within 15 minutes to arrange for one of our technicians to assist you remotely
For any complaints (refund, account deletion, or other), please fill out this form.
A ticket represents the recording of a computer incident, resulting in the intervention of a technician tasked with resolving the ticket. You can purchase tickets individually, and each ticket equates to the resolution of a computer problem
Yes, purchasing a subscription provides you with unlimited access to conversations with iokoo.
For any actions related to managing your subscription or payment methods, please visit your Stripe account by clicking on your username at the bottom left of the page.
A iokoo subscription gives you unlimited access to iokoo, but IT support tickets are purchased individually, in addition to your subscription.
1 ticket = 1 payment = 1 resolution of an incident
However, if you subscribe to iokoo, the cost of an individual ticket drops from €99 to €49 per ticket!
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