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iokoo is amazing!
Available on mobile and desktop in all languages, 24/7, iokoo generates self-resolution solutions for all your IT incidents.
You no longer need an engaging and oversized contract to get support! Nor to wait hours or even days for your IT provider’s call.
iokoo responds immediately and tailors the solution based on your interactions.
iokoo combines artificial intelligence and human expertise. At any time, choose to be called back by an IT technician who will take control of your device in conjunction with the AI. iokoo is a brand of the NowBrains Group, which has over 20 years of experience in IT support.
To hand over from AI to a human IT technician, buy an incident ticket. Guaranteed support within 15 minutes of purchase (from 8:30 am to 6 pm, Monday to Friday). Solved or refunded!
A typical AI will answer your questions without delving into the causes. In contrast, iokoo digs deeper into your problem.
It does not merely respond to your questions, but enriches the dialogue by asking you questions to deliver the most relevant answer.
In the process of resolving your issue, you can choose to call in a computer technician at any time.
Simply purchase a ticket, and our customer service will contact you within 15 minutes (from 8:30 AM to 6:00 PM, Monday to Friday).
Contact us at [email protected] to test iokoo and receive our press kit.
iokoo is a company of the NowBrains Group, specialists in information systems for over 20 years and ISO 9001 certified customer service.
Technical support is available from 8:30 AM to 6:00 PM, excluding public holidays and weekends
The iokoo customer service team will contact you within 15 minutes to arrange for one of our technicians to assist you remotely
For any complaints (refund, account deletion, or other), please fill out this form.
A ticket represents the recording of a computer incident, resulting in the intervention of a technician tasked with resolving the ticket. You can purchase tickets individually, and each ticket equates to the resolution of a computer problem
Yes, purchasing a subscription provides you with unlimited access to conversations with iokoo.
A iokoo subscription gives you unlimited access to iokoo, but IT support tickets are purchased individually, in addition to your subscription.
1 ticket = 1 payment = 1 resolution of an incident
However, if you subscribe to iokoo, the cost of an individual ticket drops from €99 to €49 per ticket!
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