Instantly troubleshoot
your IT !
iokoo finds solutions to all your IT needs in the blink of an eye :
24/7- Multilingual
- Free access
- MAC/WIN/IOS/ANDROID
iokoo, 
TROUBLESHOOTING
INTELLIGENT COMPUTING
of SMALL ORGANIZATIONS
IOKOO SOLVED YOUR IT PROBLEMS IOKOO SOLVED YOUR IT PROBLEMS IOKOO SOLVED YOUR IT PROBLEMS IOKOO SOLVED YOUR IT PROBLEMS IOKOO SOLVED YOUR IT PROBLEMS IOKOO SOLVED YOUR IT PROBLEMS IOKOO SOLVED YOUR IT PROBLEMS 
Instantly troubleshoot your IT !
iokoo finds solutions to all your IT needs in the blink of an eye :
- 24/7
- Multilingual
- Free Access
- Mac/Win/IOS/Android
IOKOO, TROUBLESHOOTING INTELLIGENT COMPUTING OF SMALL ORGANIZATIONS
IOKOO SOLVED YOUR IT PROBLEMS IOKOO SOLVED YOUR IT PROBLEMS 
Pricing
Subscriptions to computer troubleshooting AI, and tickets for remote technici
€49 /ticket (VAT excluded)
- Technical support available from 8:30 am to 6 pm, Monday to Friday
- Technician located in France
- Support and callback within 15 minutes of incident ticket creation
- Satisfied or refunded
€49 /ticket (VAT excluded)
- Technical support available from 8:30 am to 6 pm, Monday to Friday
- Technician located in France
- Support and callback within 15 minutes of incident ticket creation
- Satisfied or refunded
€99 /ticket (VAT excluded)
- Technical support available from 8:30 am to 6 pm, Monday to Friday
- Technician located in France
- Support and callback within 15 minutes of incident ticket creation
- Satisfied or refunded
TICKETS
In the process of resolving your issue, you can choose to call
in a computer technician at any time.
Simply purchase a ticket, and our customer service will contact you within 15 minutes (from 8:30 AM to 6:00 PM, Monday to Friday).
- Availability
- Helpdesk
- Efficiency
subscription 49€Exc VAT
subscription 99€Exc VAT
For the press: test it Yourself !
Contact us at [email protected] to test iokoo and receive our press kit.
iokoo is a company of the NowBrains, a specialist in information systems for over 20 years. Its customer service is certified ISO 9001.
iokoo contextualizes
your request for
tailored responses
A typical AI will answer your questions without delving into the causes. In contrast, iokoo digs deeper into your problem.
It does not merely respond to your questions, but enriches the dialogue by asking you questions to deliver the most relevant answer.
Hand over to a
human technician
in just two clicks
In the process of resolving your issue, you can choose to call in a computer technician at any time.
Simply purchase a ticket, and our customer service will contact you within 15 minutes (from 8:30 AM to 6:00 PM, Monday to Friday).
You can also use iokoo !
Your provider remains your IT partner. They can include this new customer support service.
It’s simple, ask them for their unique reseller code and enter it when you subscribe to a plan !
FAQ
Use iokoo with complete peace of mind. We answer
to your questions about its use and conditions
of the subscription.
How does the purchase of a ticket Work ?
If your request/incident requires human intervention, you can purchase an individual ticket. With this ticket, you gain access to the services of an expert technician within 15 minutes to handle your incident remotely.
Technical support is available from 8:30 AM to 6:00 PM, excluding public holidays and weekends
The iokoo customer service team will contact you within 15 minutes to arrange for one of our technicians to assist you remotely
For any complaint (refund, account deletion or other), please complete this form..
A ticket represents the recording of a computer incident, resulting in the intervention of a technician tasked with resolving the ticket. You can purchase tickets individually, and each ticket equates to the resolution of a computer problem
Yes, purchasing a subscription provides you with unlimited access to conversations with iokoo.
For any actions related to managing your subscription or payment methods, please visit your Stripe account by clicking on your username at the bottom left of the page.
A iokoo subscription gives you unlimited access to iokoo, but IT support tickets are purchased individually, in addition to your subscription.
1 ticket = 1 payment = 1 resolution of an incident
However, if you subscribe to iokoo, the cost of an individual ticket drops from €99 to €49 per ticket!
