Instantly troubleshoot your IT 24/7

iokoo finds solutions to all your IT needs in the blink
of an eye : breakdowns, advice, mobility, productivity…

Troubleshoot with iokoo

Instantly
troubleshoot your IT.

iokoo finds solutions to all your IT :
needs in the blink of an eye :
breakdowns, advice, mobility, productivity…

iokoo, the smart IT Troubleshooter
for Small Businesses

No more waiting to get your IT problems solved

Available on mobile and desktop in all languages, 24/7, iokoo generates self-resolution solutions for all your IT incidents.

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The Most Efficient IT Support Solution for Only 100€/Year

You no longer need an engaging and oversized contract to get support! Nor to wait hours or even days for your IT provider’s call.

iokoo responds immediately and tailors the solution based on your interactions.

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It’s also and above all a pragmatic innovation!

iokoo combines artificial intelligence and human expertise. At any time, choose to be called back by an IT technician who will take control of your device in conjunction with the AI. iokoo is a brand of the NowBrains Group, which has over 20 years of experience in IT support.

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iokoo Prices

Subscriptions to the Generative IT Support AI

PAY ANNUALLY (save €20)
Annual Subscription €100 / year (ex-tax)
  • 30 days free trial to test before subscribing (no credit card needed!)
  • Available 24/7 on mobile and desktop
  • Instant and multilingual solutions
  • -50% off the price of human expert intervention tickets
PAY MONTHLY
Monthly Subscription €10 / month (ex-tax)
  • 30 days free trial to test before
    subscribing
  • Available 24/7 on mobile and desktop
  • Instant and multilingual solutions
  • -50% off the price of human expert intervention tickets

Human Technical Intervention Tickets

To hand over from AI to a human IT technician, buy an incident ticket. Guaranteed support within 15 minutes of purchase (from 8:30 am to 6 pm, Monday to Friday). Solved or refunded!

Each ticket costs :

  • Without subscription : €99
  • With subscription : €49
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The Ultimate Combination to Solve All Your Technical Problems

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The Ultimate Combination to Solve All Your Technical Problems

iokoo contextualizes your request for tailored responses

A typical AI will answer your questions without delving into the causes. In contrast, iokoo digs deeper into your problem.

It does not merely respond to your questions, but enriches the dialogue by asking you questions to deliver the most relevant answer.

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Hand over to a human technician in just two clicks

In the process of resolving your issue, you can choose to call in a computer technician at any time.

Simply purchase a ticket, and our customer service will contact you within 15 minutes (from 8:30 AM to 6:00 PM, Monday to Friday).

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For the press

Test it Yourself!

Contact us at [email protected] to test iokoo and receive our press kit.

iokoo is a company of the NowBrains Group, specialists in information systems for over 20 years and ISO 9001 certified customer service.

FAQ

If your request/incident requires human intervention, you can purchase an individual ticket. With this ticket, you gain access to the services of an expert technician within 15 minutes to handle your incident remotely.

Technical support is available from 8:30 AM to 6:00 PM, excluding public holidays and weekends

The iokoo customer service team will contact you within 15 minutes to arrange for one of our technicians to assist you remotely

For any complaints (refund, account deletion, or other), please fill out this form.

A ticket represents the recording of a computer incident, resulting in the intervention of a technician tasked with resolving the ticket. You can purchase tickets individually, and each ticket equates to the resolution of a computer problem

Yes, purchasing a subscription provides you with unlimited access to conversations with iokoo.

For any actions related to managing your subscription or payment methods, please visit your Stripe account by clicking on your username at the bottom left of the page.

A iokoo subscription gives you unlimited access to iokoo, but IT support tickets are purchased individually, in addition to your subscription.
1 ticket = 1 payment = 1 resolution of an incident

However, if you subscribe to iokoo, the cost of an individual ticket drops from €99 to €49 per ticket!

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