20 years of IT support
Two decades spent troubleshooting IT for very small businesses, on site and remotely. That experience taught us what really gets in the way day to day, and how to clear it fast.
COMPARISON
iokoo vs traditional managed IT.
All the reliability of a managed IT provider, without the annual lock-in or pricing opacity. Here is the comparison, honestly.
| Criterion | Traditional MSP | iokoo Recommended |
|---|---|---|
| Cost | High monthly retainer, annual commitment | €8 /month excl. VAT, no lock-in |
| Response time | Variable, depends on ticket queue | Instant AI assistant, expert in under 15 min |
| AI assistant included | No | Yes, tailored to your environment |
| Scope | Human technicians only | AI for everyday tasks + certified experts |
| Result commitment | Variable, contract-dependent | Resolved or refunded |
| Data | Varies by provider | Hosted in the EU |
| Pricing transparency | Opaque quotes, annual renegotiation | Clear public pricing, no surprises |
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Cost
MSP : High monthly retainer, annual commitment
iokoo : €8 /month excl. VAT, no lock-in
-
Response time
MSP : Variable, depends on ticket queue
iokoo : Instant AI assistant, expert in under 15 min
-
AI assistant included
MSP : No
iokoo : Yes, tailored to your environment
-
Scope
MSP : Human technicians only
iokoo : AI for everyday tasks + certified experts
-
Result commitment
MSP : Variable, contract-dependent
iokoo : Resolved or refunded
-
Data
MSP : Varies by provider
iokoo : Hosted in the EU
-
Pricing transparency
MSP : Opaque quotes, annual renegotiation
iokoo : Clear public pricing, no surprises
All the reliability of a managed IT provider, without the lock-in or the opacity.
Why iokoo rather than a traditional managed IT provider?
Traditional MSPs impose high retainers, annual commitments, and opaque pricing that weigh heavily on small organisations. iokoo reverses that model: a personalised AI assistant available at any time, ISO 9001 certified experts reachable in under 15 minutes, and a public price of €8 per month excl. VAT with no surprises. We cover your everyday IT with the same rigour as a managed IT provider, but with the flexibility and transparency your organisation deserves.
More than knowledge: 20 years of field experience.
An AI assistant knows the theory. Our experts have solved thousands of real cases in small businesses and capture them in a dedicated IT knowledge base. The result: the right reflexes and the tips that actually solve the problem, not just a generic answer.
A dedicated knowledge base
Every case we solve enriches an IT knowledge base built for small businesses. When a problem resembles one we have already handled, the proven solution is immediately at hand.
Field tips and reflexes
Beyond documentation, our experts draw on the hands-on tricks accumulated over countless interventions. These are the tips no generic answer provides, and they save real time.
Frequently asked questions
Can iokoo really replace my managed IT provider?
For small businesses and small teams, yes. iokoo covers everyday IT with a personalised AI assistant and a pool of ISO 9001 certified experts, with no annual commitment or opaque pricing.
What happens if my issue is complex?
The AI assistant triages your request and, if needed, brings in a certified human expert in under 15 minutes. The ticket stays open until the issue is fully resolved.
Is my data as protected as with a traditional MSP?
Your iokoo data is hosted in the EU and our support is ISO 9001 certified, with a resolved-or-refunded guarantee.