20 years of IT support
Two decades spent troubleshooting IT for very small businesses, on site and remotely. That experience taught us what really gets in the way day to day, and how to clear it fast.
COMPARISON
iokoo vs a mainstream AI assistant.
A free assistant answers. iokoo resolves. Here is the difference, honestly.
| Criterion | Mainstream AI assistant | iokoo Recommended |
|---|---|---|
| Knowledge of your context | None, generic answers | Knows your environment and your tools |
| Building on exchanges | Starts from scratch every time | Learns from your previous conversations |
| Ability to act | Gives instructions, does not act | An expert acts on your behalf |
| Accountability | Commits no one | Committed to the result |
| Human escalation | None | Pool of certified experts via ticket |
| Data | Variable, often outside the EU | Hosted in the EU |
| Support | None | ISO 9001 certified, solved or refunded |
-
Knowledge of your context
Mainstream AI : None, generic answers
iokoo : Knows your environment and your tools
-
Building on exchanges
Mainstream AI : Starts from scratch every time
iokoo : Learns from your previous conversations
-
Ability to act
Mainstream AI : Gives instructions, does not act
iokoo : An expert acts on your behalf
-
Accountability
Mainstream AI : Commits no one
iokoo : Committed to the result
-
Human escalation
Mainstream AI : None
iokoo : Pool of certified experts via ticket
-
Data
Mainstream AI : Variable, often outside the EU
iokoo : Hosted in the EU
-
Support
Mainstream AI : None
iokoo : ISO 9001 certified, solved or refunded
Your IT expert, available all the time.
Why pay when a free AI already answers?
Because a generic answer is not enough when your business IT is at stake. iokoo knows your context, builds on your exchanges, brings in a certified human who acts on your behalf, commits to the result, and keeps your data in the EU. Your IT expert, available all the time.
More than knowledge: 20 years of field experience.
An AI assistant knows the theory. Our experts have solved thousands of real cases in small businesses and capture them in a dedicated IT knowledge base. The result: the right reflexes and the tips that actually solve the problem, not just a generic answer.
A dedicated knowledge base
Every case we solve enriches an IT knowledge base built for small businesses. When a problem resembles one we have already handled, the proven solution is immediately at hand.
Field tips and reflexes
Beyond documentation, our experts draw on the hands-on tricks accumulated over countless interventions. These are the tips no generic answer provides, and they save real time.
Frequently asked questions
Is iokoo more expensive than a free assistant?
iokoo costs 8 euros per month excl. VAT for your whole organisation. That is the price of reliability and human action.
Can I use both?
Yes, but for your professional IT, iokoo brings the context, the action, and the accountability that a mainstream assistant does not have.
Is my data better protected?
Your iokoo data is hosted in the EU and our support is ISO 9001 certified.