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Privacy and cookie policy

This English version is provided for convenience. The French version is the only legally binding text; in case of discrepancy, the French version prevails.

Information

This page describes how the website https://iokoo.co/ is managed with regard to the processing of personal data of the users who consult it. This information is provided under European Regulation 679/2016 concerning the protection of individuals with regard to the processing of personal data, as well as the free movement of such data, for users of the site's services, which are provided over the Internet. This information does not apply to other websites that may be accessed via our links, for which the data controller is in no way responsible.

Data controller

The Data Controller for the personal data processed is the technical manager of the company NowDSI, located at 102 avenue des Champs Elysées, 75008 Paris.

Location, purpose and communication of data

Data from the site may be communicated to the technology partners that the data controller uses to provide the services requested by users, as well as to persons entitled to access the data, in accordance with legal or regulatory provisions. Personal data provided by users who request the sending of information, answers to questions or other communications is used only to perform the requested service and is communicated to third parties only where this is necessary for that purpose. Data may be communicated to NowDSI's sub-processors and technical partners, strictly for the purposes described.

Sub-processors and data hosting

The data you send us through our forms (contact and quote request) is processed using the Salesforce / Account Engagement (Pardot) solution, used to handle your request and our business relationship. This solution is hosted on an instance located in France: your data is not transferred outside the European Union. Our sub-processors act solely on NowDSI's instructions, under a data processing agreement compliant with the GDPR.

Types of data processed

Browsing data

The computer systems used to operate this website acquire certain personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which, by its very nature, could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URIs (Uniform Resource Identifiers), the time of the request, the method used to submit the request to the server, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's computing environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and verifying its correct functioning, and is deleted immediately after processing. The data could be used to determine liability in the event of computer crimes against the site.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of data through online forms as well as through emails to the addresses indicated on this site entails the subsequent processing of either the data or the sender's address, necessary to respond to requests.

Cookie policy

This site uses cookies and other trackers to ensure the site functions correctly and to improve the experience of using online applications. The word "cookie" refers to a small text file placed on the user's device by the server of the visited website or by a third-party server. Cookies serve to streamline the analysis of web traffic or to indicate when a specific site is visited, and they allow web applications to send information to individual users. Below, we provide detailed information on the use of cookies and similar technologies, how they are used by the owner, and how to manage them.

The controller uses:

"Session" technical cookies and "persistent" cookies

These cookies are functional to navigation and guarantee safe and efficient exploration of the site. The cookies in this category include both persistent cookies and session cookies. In the absence of such cookies, the site or some of its parts may not function correctly. They are therefore always used, regardless of the user's preferences. Cookies of this type are always sent from our server. The duration of these cookies is strictly limited to the working session, or they may use a longer time period in order to remember the visitor's choices. Disabling strictly necessary cookies may compromise the user experience and navigation on the site.

"Audience measurement" cookies

These cookies are used to collect and analyze the traffic and use of a website anonymously. These are third-party cookies, collected and managed anonymously to monitor and improve the performance of the host site (performance cookies). These cookies, even without identifying the user, allow, for example, the detection of whether the same user returns to connect at different times. They also allow the system to be monitored and its performance and usability to be improved. Disabling these cookies can be done without loss of functionality. (For more information on Google's cookie policy, please refer to the link below: http://www.google.com/intl/it_ALL/analytics/learn/privacy.html).

The user can decide whether or not to accept cookies using the settings of their browser.

Total or partial disabling of cookies

The total or partial disabling of technical cookies may compromise the use of the site's features reserved for registered users. On the contrary, the use of public content is also possible by completely disabling cookies. Disabling "third-party" cookies does not affect navigability in any way. The settings can be defined specifically for different websites and web applications, and the best browsers, in fact, allow you to customize them.

Below, we indicate how to disable cookies through the main browsers.

For Internet Explorer

To customize cookie settings for a website:

For Safari

Go to Preferences, then click the Privacy tab and then Manage Cookies.

For Chrome

For Firefox

Optional nature of data provision

Apart from what is specified for browsing data, the user is free to provide personal data to request the services offered by the company. Refusal to provide such data may make it impossible to obtain the requested service.

Processing method, data retention and legal basis

Personal data is processed using manual and automated tools, in accordance with the provisions of the Regulation. Data will only be retained for as long as necessary to achieve the purpose for which it was collected, subject to the various requirements arising from legal obligations. Subsequently, the personal data will be deleted. The personal data to be processed is stored in such a way as to minimize, by adopting appropriate security measures, the risk of destruction or loss, even accidental, of the data, unauthorized access, or processing that is unauthorized or not in accordance with the purpose of the collection. The legal basis for the processing of personal data is the provision of a service or the response to a request in favor of the data subject.

Rights of data subjects

Finally, we inform you that you may exercise the rights provided for by Article 12 of the Regulation, by writing to contact@iokoo.co, specifying your last name, first name and email address.

You may request to know the origin of the data as well as the purpose of the processing.

In accordance with the aforementioned legal and regulatory provisions, you may exercise the following rights:

You also have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing. We remind you that you have the right at any time to lodge a complaint with a Supervisory Authority (SA), if you consider that you are unable to exercise your rights correctly.